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Reviews

Here's what our satisfied customers are saying...

Clinton R.
1/6/26

Brazos Valley pool and spa is\ a great company to do business with. Their customer service is extremely friendly, professional, and are very knowledgeable. They do what they say they they’re gonna do when they say they’re gonna do it. I highly recommend them.


John H.
12/29/25

Good people. Very knowledgeable


Edward G.
11/21/25

Great friendly service!


Chris N.
12/2/25

It was on time. Very knowledgeable and knew right away what was wrong with my hot tub. Even tried to give me a few pointers on how to save some money by ordering the part myself


Kevin C.
12/8/25

Josh and guys were great moving out the old hot tub and moving in the new! Very careful of landscaping and protecting the new tub. Very professional. A+ would use again.


Keith B.
12/9/25

They were very professional . Answered all questions. Brought spa out and hooked to power. Filled with water. Put in chemicals


William K.
12/9/25

Nice professional folks


Jeff C.
12/19/25

We bought a spa from them a couple of years ago. It was a great experience. They listened to wha we were looking for and had them on-site for us to see. Prices we good and delivery was great. They delivery to the woodlands. I highly recommend getting your spa here this is my 3 spa and my 2 Jacuzzi spa( I have moved and other owners paid extra for me to leave it) In my opinion Jacuzzi Brand is the only way to go.


Alex A.
11/17/25

Very nice and professional staff, Ben was great!


Lauren F.
11/7/25

From start to finish. Excellent service, quality work! Thank you


AW S.
11/7/25

The folks at Brazos Valley Pool and Spa are always very helpful. We have been in many times to have our spa water tested and they’ve always given good data and feedback to assist us in treating the water for excellent quality. Highly recommend them for all your spa and pool needs.


Johnny S.
11/4/25

Very professional employees


Laura
11/1/25

Beautiful new building! Thanks for your help and kindness. Can’t wait to come back and shop through your showroom for tile & coping!


Kenneth A.
11/1/25

Nice people, great products, and good service. A pleasure doing business with them.


Kay V.
10/23/25

Mario, the technician, 👨‍🔧 was professional and polite. He completed the job very efficiently and even swept off my deck! I highly recommend Brazos Valley Pools & SPAS!


Scott H.
9/30/25

The Brazos valley spa installers are great. There were some hiccups with a complicated install and they did a great job of walking us through the alternatives. Highly recommend their service.


Amy B.
10/3/25

We needed our hot tub moved when we changed houses and these guys were awesome!! On time, great communication, professional attitudes and top notch service!!


Sam C.

Brazos took great care of me and my family. Professional And customer focused. From purchase to service after the sale, I’ve been completely satisfied.


Helen P.
9/13/25

Very happy. Good professional work. Would highly recommend.


Elena
9/19/25

They are very customer service oriented and professionals!


Becky C.
9/23/25

Purchased our jacuzzi almost 4 years ago. When the water pump went out, I contacted Josh. He ordered the part, set up the repair, and he and Ben came to replace it today. Professional, on time, courteous, and the job was done right! I can't say enough about Brazos Valley Pools & Spas! They even directed us on how to get our physician to write a prescription for the spa originally and that saved sales tax. Go see these guys!!! 


Brittany W.
8/12/25

Great work preformed by the Brazos Valley Pool staff. No complaints at Arbor Square Apartments ! I will make sure to refer you to anyone needing pull repairs.